Whether it’s a soggy lawn, backed-up drains, or a sour smell lingering in your house, septic problems can be stressful. We know you want repairs done right away, but before repairs can happen, you need a septic diagnosis.

Step 1: Observe
The first step in getting an accurate and helpful septic diagnosis is understanding the problem. Even if you don’t know much about septic systems, you should still do your best to gather all the information you can so you can describe the situation to your septic care professional.
Step 2: Call a Professional
Once you know what the symptoms of your septic problem are, it’s time to get a professional’s thoughts on the matter. Septic systems aren’t DIY-friendly, so don’t try to make any repairs on your own. Instead, find a reliable, experienced septic company like American Waste Septic, and describe the situation in as much detail as you can. Don’t worry if you aren’t sure of what’s going on with your system—we’ll guide you if there’s any further information we need to make your septic diagnosis.
Step 3: Schedule Repairs
At this point, your septic care professional will likely make a preliminary septic diagnosis of what the problem might be. Of course, a complete septic diagnosis will require seeing the system, but a lot can be gathered just from a conversation over the phone.
Once we have a clear idea of what’s going on with your system, it’s time to recommend some repairs. Most of the time, even urgent repairs can be completed the following day, so don’t feel too stressed to bring out a septic company in the middle of the night. We’ll get your repairs completed promptly and your system back to a healthy state before you know it.